Board of Directors


Ken Perry
(MBA, PMP ®)

Ken Perry is a Certified Project Management Professional ® who practices project management daily at Landstar System Inc. and trains professionals on project management and project leadership most recently at the University of North Florida. Most projects fail due to poor or non-existent business requirements or the lack of interpersonal skills.

He has been a project manager since 1997, a business analyst 5 years prior and in IT for over 25 years. His current positions: managing strategic projects at the afore mentioned Landstar System Inc. and senior instructor at University of North Florida’s Center for Project Management from 2001 to 2012, Ken knows what it takes to create effective project expectations and how to build a winning team

Ken’s work experience provides real-world insights into the connection between employee behavior and bottom-line project results. He also learns from his successes and results that were less successful. He has managed projects for Landstar, Bank of America, Blue Cross, Convergys, Citi and AT&T. He has managed projects from 5 to 43 Information Technology Professionals, creative and business professionals with budgets ranging from $10,000 to $4,000,000.

Ken's passion for serving is evident in all aspects of his life. He has managed projects for United Way, American Lung Association and most notably the Amelia Island Concours d’Elegance Foundation and Concorso Atlantico. He is currently the president of the local Northeast Florida chapter of the International Institute of Business Analysis since 2009 and the past president of the local chapter of The Project Management Institute.

Ken's qualifications include his new and shiny PMI-ACP ® certification.


Kyle Chard

Kyle Chard is the Vice President of Solutions Design at CEVA Logistics and is responsible for supporting business development efforts regarding CEVA’s SMART End-to-End global supply chain product.  Prior to this role, Kyle managed a department of Project Managers and Business Analysts responsible for the implementation of IT solutions for CEVA.  Kyle has served as the Treasurer of the local chapter of the International Institute of Business Analysts for the past four years.


Sandy Sikora

Sandy is an experienced Business Analyst and Project Manager.  She worked for Merrill Lynch for 19 years in various management roles including Project Management, Business Continuity, Space Planning and System Security.  In 2010, she transitioned to Bank of America/Merrill Lynch as a Project Analyst in Servicing Governance, working with Project Managers on compliance and funding for various business projects.  In 2012, she continued to utilize her skills in a newly created team, Business Controls and Readiness Management providing business support for the team’s space planning needs, business continuity, SharePoint and Discovery development, and SPOC for their MyWork program members.  

Recently her entire team’s responsibilities were expanded to include a larger portion of the organization and they will be responsible for consolidation of existing functionality and ongoing efficiencies to reduce redundancy and centralize processing for the new enhanced team.

Sandy is a volunteer for Guardian ad Litem and is a Court Appointed Special Advocate for abused, neglected and abandoned children in Northeast Florida.  She has been a member of IIBA since 2010 and have served as the secretary for the last three years.

Vice President,
Professional Development

Stephanie Hezel

An experienced Business Architect, Solution Architect, and Systems Analyst. VP of Professional development for the local International Institute of Business Analysts (IIBA) chapter. Certified Business Analyst Professional (CBAP). Facilitated multiple CBAP study groups for approximately 120 individuals in the Northeast Florida region and speaker for the North East Florida IIBA, the North Florida Rational User Group, and Florida Blue.

As an application lifecycle specialist, my goal is to delight customers by defining their business needs and developing solutions – comprised of people, process, information, and technical capabilities – to satisfy those needs in alignment with corporate strategies.

Vice President,

Paul Venditti

Hello, I'm Paul Venditti. I have 15 years of recruiting experience in technology, professional services and retained executive search. I am currently working out of Jacksonville, FL and specialize in the recruitment of (SDLC) technology professionals in the insurance, banking and financial services industry throughout the United States. I am also focused on local opportunities in the Jacksonville technology community.

Additionally, I serve on the Board of Directors for the IIBA (International Institute of Business Analysis) as the Vice President of Programs.

On a side note, and before embarking on a career in technology recruiting, I was a professional golfer and a Class A Member of the PGA of America.

Please let me know how I can help you or any of your friends/colleagues in career path consulting, as I look forward to the opportunity of working with you.

Vice President, Communications  

Gloria Smith

Gloria is a versatile IT professional with track record of leading teams and workgroups to develop and implement new capabilities. She began her IT career after several years of managing customer financial operations for two large consumer electronics manufacturing companies (Packard Bell NEC and Marantz). During those years, Gloria had represented the business side of the systems development and integration process as her organizations implemented new systems and technologies. In 1999, she used that experience and perspective to make a career transition into the role of an IT Business Analyst in a new industry (health care), joining Blue Shield of California to work on their implementation of a new claims processing system. That led to an opportunity to join Blue Cross Blue Shield of Florida (now Florida Blue) and return to her home town of Jacksonville in 2000. 

While at Florida Blue, Gloria developed expertise in formal SDLC and project management methodology, serving as the SDLC Process Definition Group Lead for the Business Requirements and Deployment phases concurrent with her daily responsibilities. She has extensive experience in process analysis and modeling, business requirements, project management and operational readiness planning. After several years as a Business Analyst/Project Manager and IT Integration Manager, she moved from IT back to the business in 2011 to manage and develop a team of emerging business-based analysts focused on the requirements, testing and deployment of claims and customer service capability and process changes associated with process improvement initiatives, Health Care Reform, and regulatory compliance. Her final role was managing the Service Organization PMO.

In April 2013 Gloria joined Acosta Sales and Marketing as an IT Business Relationship Manager. In that capacity, she is responsible for managing the IT project portfolio of several internal business units while assisting them with identifying new technologies and process improvements. 

Gloria has a passion for client service and employee development, and enjoys any opportunity that leverages her experience in customer-facing SDLC activities and allows her to assist others in their career development.

Vice President,
Information Technology
Vivek Chhikara
(Certified Business System Analyst)

Vivek Chhikara is an IT professional and Agile enthusiast with expertise in Business process re-engineering/process improvement, Business transformation modeling, Business relationship management, Cloud computing, Native mobile app, Big data and Internet of Things (IOT) . Vivek has 10+ yrs experience in front-end software development leveraging different SDLC methodologies including Waterfall, XP and Scrum.

In the role of Business system analysts, Vivek has led waterfall and agile (Scrum) teams through SDLC stages and delivered multiple high ROI projects ahead of schedule with budget savings. Currently working at Florida Blue,Vivek provides IT subject-matter-expertise for web applications and accountable for management of next gen technical disciplines, digital capabilities, services and technologies 

Vivek has passion to learn new technologies and apply them to solve everyday problems.